Autoline service management

Autoline incorporates comprehensive tools for managing a dealership's servicing and workshop operations. Repair orders are easily created, managed and invoiced using the Point of Sale module. All workshop activity is viewed in real-time, enabling the control of work in progress and monitoring of technician activity

Repair order facilities

• Autoline provides total flexibility in compiling repair orders, using a combination of parts, labour, menu pricing, sublet work, oils and consumables.
• A wide range of service pricing arrangements can be configured within the Autoline system with optional customer categories, price levels, discounts and special contract terms.
• Fixed price repair terms or negotiated discounts can be set using a defined process in order to maintain profit levels.
• Customers can be provided with a detailed breakdown of the repairs undertaken on their vehicle.
• Autoline manages any sublet work undertaken by third parties. This can be included within the price of the repair order. The order and payment for these services are integrated to the supplier accounts.

Multiple invoicing solutions

• Related repairs such as warranty and service contracts can be grouped together to provide a menu price layout.
• Autoline can produce separate invoices for different requirements on the same repair order. These are charged to specified sales ledger accounts to accommodate warranty claims, manufacturer initiatives and internal charges.
• Autoline automatically updates the sales history of the relevant account for future analysis.
• Service history and reminder information is automatically updated by the invoicing process. This information populates the CRM record which is available to all users.

Loan vehicle management

• Autoline provides an integrated loan vehicle booking function. This enables the reservation of a loan vehicle to take place at the same time as a service or repair booking.
• All available bookings are displayed in a simple, easy-to-use colour-coded calendar.
• Key details such as mileage, fuel level, damage and driver licence details are recorded on vehicle collection and return. This helps to ensure that any unexpected costs incurred during this period can be identified and charged accordingly.